I got them airplane blues...
Dec. 1st, 2007 12:28 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
indigo_rose99There is a dreary and oppressive sense of "Ugh!" on planes and airports today. There is no sense of wonder or excitement. I'm flying to Ireland, and the most positive thought I can dredge up is that at least my back does not hurt too badly.
This morning I checked the forecast for Chicago before leaving the house. Ice, starting this afternoon. Chicago, I was told last month when I booked, is the Only Way to get to Ireland. Funny, I don't think it is on the way from Texas...
As we drove to the airport, I called the airline Platinum desk and they told me that my flight to Chicago had been canceled. Just... Canceled. Without attempting to contact me, they had re-booked me.... on an earlier flight. Ulp! No speeding ticket, and I barely made the flight. But this means that my hope for a diabetic meal (half of which I can usually eat, vs the zero from regular meals) is gone. And my proposed domestic upgrades? No chance.
So, who do they rebook? Are airlines finely living up to my hope and in the morning, before the predicted ice storm, canceling flights and re-booking everyone? Or only special people? And if it is only special people, by what criteria? And if it is people like me, where do they get off booking me on an earlier flight? What on earth made them think that was actually feasible? Is there some sort of contact-the-human plan for people like me? I checked my email both before I left home and after I got here. Nothing. Is it then the human's fault for missing an earlier flight they had no idea they were booked on?
This morning I checked the forecast for Chicago before leaving the house. Ice, starting this afternoon. Chicago, I was told last month when I booked, is the Only Way to get to Ireland. Funny, I don't think it is on the way from Texas...
As we drove to the airport, I called the airline Platinum desk and they told me that my flight to Chicago had been canceled. Just... Canceled. Without attempting to contact me, they had re-booked me.... on an earlier flight. Ulp! No speeding ticket, and I barely made the flight. But this means that my hope for a diabetic meal (half of which I can usually eat, vs the zero from regular meals) is gone. And my proposed domestic upgrades? No chance.
So, who do they rebook? Are airlines finely living up to my hope and in the morning, before the predicted ice storm, canceling flights and re-booking everyone? Or only special people? And if it is only special people, by what criteria? And if it is people like me, where do they get off booking me on an earlier flight? What on earth made them think that was actually feasible? Is there some sort of contact-the-human plan for people like me? I checked my email both before I left home and after I got here. Nothing. Is it then the human's fault for missing an earlier flight they had no idea they were booked on?
