false advertising
Jan. 30th, 2018 12:03 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
indigo_rose99Amazon has been one of my favorite sites for many years. So many books!
T signed up for Prime several years ago. He discovered he could share his quick shipping with me by sharing his membership. I was delighted to discover this included all of the Prime shows.
But for a while now I've been reading about something called "Prime Reading." This is evidently a library of books I can read for free as a Prime member. But my challenge was figuring out how. There are many links to how wonderful this Prime Reading is, but very limited information on how to take advantage of it. I managed to find a list of books to try. But the directions said "Locate the title that you'd like to borrow, then view the product detail page for that title." Ok, easy enough. I'm on the detail page for the tempting books.... "Select the option to borrow the book for free with Prime Reading". Yeah, that sounds good, but there is no such option. Does not exist! I tried on the computer, I tried on my phone. No such option.
I went through the many hoops to contact Amazon help. While waiting for the help person to figure it out, I continued to google directions from non-Amazon people. One site showed images of their Kindle pages, making it clear that the button on my screen that says "Read for free with Kindle Unlimited" should really be labeled "Borrow for free with Amazon Prime." But it doesn't. The Amazon help person finally came back on the line and said that it is because only T gets this benefit, not me. He is the person who bought the Prime membership, and I am merely a hanger-on. That was not mentioned anywhere in their documentation. And of course T is unlikely to want to take advantage of his benefits, whereas I care a lot.
Feeling bitter now. Really really bitter. Cheated.
T signed up for Prime several years ago. He discovered he could share his quick shipping with me by sharing his membership. I was delighted to discover this included all of the Prime shows.
But for a while now I've been reading about something called "Prime Reading." This is evidently a library of books I can read for free as a Prime member. But my challenge was figuring out how. There are many links to how wonderful this Prime Reading is, but very limited information on how to take advantage of it. I managed to find a list of books to try. But the directions said "Locate the title that you'd like to borrow, then view the product detail page for that title." Ok, easy enough. I'm on the detail page for the tempting books.... "Select the option to borrow the book for free with Prime Reading". Yeah, that sounds good, but there is no such option. Does not exist! I tried on the computer, I tried on my phone. No such option.
I went through the many hoops to contact Amazon help. While waiting for the help person to figure it out, I continued to google directions from non-Amazon people. One site showed images of their Kindle pages, making it clear that the button on my screen that says "Read for free with Kindle Unlimited" should really be labeled "Borrow for free with Amazon Prime." But it doesn't. The Amazon help person finally came back on the line and said that it is because only T gets this benefit, not me. He is the person who bought the Prime membership, and I am merely a hanger-on. That was not mentioned anywhere in their documentation. And of course T is unlikely to want to take advantage of his benefits, whereas I care a lot.
Feeling bitter now. Really really bitter. Cheated.
