Vista and AVG

[indigo_rose99]

Among my serious problems with my new laptop, I cannot attach any file larger than 16k to an email.  Yahoo email, Gmail, Netscape mail, it doesn't seem to matter.  Web posts on this topic seem to blame the security software (specifically MacAfee and Norton) and suggest the free copy of AVG as a solution.  So, I contacted AVG (for which I have a paid license) several weeks ago, described my problem and everything I had tried.  Slowest response time EVER.  They asked for more information twice, with about two weeks between each request.  They were very polite about it, but still...

Anyway, I finally got a response back from them with an answer.  Well, for pretty loose definition of "answer."  They have two suggestions:

1. Install the beta copy of their next version of software.  I'm dubious about this because... Hello?  Beta?  I'm sure it is going to have it's own problems and at this point I have zero reason to trust them as a company and as programmers.
2. Turn off two of their features (Linkscanner and Webshield) to allow me to attach files to emails.  Then wait for their next version to come out.  They do not indicate if I will get a free upgrade to the next version.  I'm going to be pretty sour if I bought a security software license they admit does not work properly, and they make me pay for the upgrade!  Bleh.

I'm waiting for my IT department (T) to get back to me with a recommendation on which plan to go with.  Still, I'm pretty disappointed with them as a software and a company.